Achieving Business Excellence with John Spence

The Four Pieces of Paper

Two Ideas About Employee Engagement

How to Win in a Local Market

A few weeks ago a good friend of mine that is starting up a new professional services firm asked me to have lunch with him to talk about what he would need to focus on to be successful in our town. Here is the exact memo I sent to him and I think that much of it applies to just about any business and /or any individual trying to separate themselves from the rest of the market – especially a local market. Take a look through my suggestions and see which ones might work for you and your organization. Continue reading “How to Win in a Local Market” »

The Summer of LOVE

As summer officially comes to a close I wanted to squeeze in this great guest post from Tom Asacker which I saw on his fantastic blog Opportunity Screams. I think it absolutely hits the nail on the head: We need more LOVE in business…  Continue reading “The Summer of LOVE” »

The Knowing-Doing Gap

Last week I delivered a workshop on the “Leader of the Future” to a group of Directors at the Florida Recreation and Parks Association annual meeting (The FRPA is my longest standing client – 17 years – wow!). Most of these folks have 20 to 30 years in their careers and I told them at the end of the workshop that there was probably very little “new” information that I taught them… but my goal was simply to remind them of the core fundamentals of business excellence and challenge them to take a long hard look in the mirror and see if they were actually living these things every single day in their organizations. Continue reading “The Knowing-Doing Gap” »