Achieving Business Excellence with John Spence

The Four Pieces of Paper


  1. Hi John,
    I really enjoyed your latest video, and think this is an excellent tool for the under-performing employee. We are going to try it out!!

    If I could make one technical comment/critique of your videos…they are excellent, but the sound quality is not good. A remote microphone (the kind you clip on your shirt) would dramatically improve the sound quality and make the videos easier to view. The video camera mic is not adequate. Sorry to complain, but this really stands out and is easy to fix.

    Keep up the good work.

    • John – I agree 100% – so I went out and bought a new camera and mic today!!! All future videos will have MUCH better sound quality — Thank you!!!

  2. John,
    As always, you delivered one of the best presentations I have heard in a long time. The one thing I like the most about your videos is how you incorporate the old KISS (Keep It Simple Stupid) philosophy in there. You have mastered this technique, which is awesome. It is really easy for people, like myself, to understand the main points you are trying to get across, but it also helps us, as listeners, to retain the info easier so that we can use it in our own lives. Thanks again for all that you do and I look forward to many more videos to come.


  1. […] This is very important, because sometimes the most compassionate thing to do is the most difficult thing to do.  One example is letting an employee go.  This is something we want to avoid as much as possible.  However, in some cases, it may be the most loving thing to do.  If somebody is consistently underperforming, they are probably not enjoying their job very much.  If we let them go in a way that doesn’t belittle them, and offer them support in finding a position that may be better suited for them, they may thank us one day for saving them from years of misery. (For an excellent example of how to lovingly encourage an employee to change behavior or be let go, check out this great video blog post by John Spence – […]