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	<title>Achieving Business Excellence by John Spence &#187; High Performance Teams</title>
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	<link>http://blog.johnspence.com</link>
	<description>A business blog by executive educator John Spence.</description>
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		<title>High-Performance Teams, Clear Expectations and Courage</title>
		<link>http://blog.johnspence.com/2012/05/high-performance-teams-expectations-courage/</link>
		<comments>http://blog.johnspence.com/2012/05/high-performance-teams-expectations-courage/#comments</comments>
		<pubDate>Tue, 15 May 2012 14:54:09 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
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		<guid isPermaLink="false">http://blog.johnspence.com/?p=2306</guid>
		<description><![CDATA[This is a short montage from a recent seminar I taught in Auckland, NZ with a wonderful company called RESULTS.com (you ought to check out their website &#8211; they do cool stuff!). I hope you enjoy this clip and share it with anyone you feel would find value in the ideas I share&#8230; . John Spence [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>What Do You Expect?</title>
		<link>http://blog.johnspence.com/2012/02/expect/</link>
		<comments>http://blog.johnspence.com/2012/02/expect/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 18:51:53 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[effectiveness]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[focus]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2113</guid>
		<description><![CDATA[During the past several months I have delivered numerous workshops and speeches for clients who were all struggling with the same basic issue: Lack of Clear Expectations. Regardless of the size of the company or the industry in which they competed, I’ve noticed a pattern of three critical areas where failure to set clear expectations [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/02/expect/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>A Guest Post on Building a Great Culture</title>
		<link>http://blog.johnspence.com/2011/10/guest-post-culture/</link>
		<comments>http://blog.johnspence.com/2011/10/guest-post-culture/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 20:26:55 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1775</guid>
		<description><![CDATA[I saw this post and liked the ideas so much that I asked to run it here as a guest post. Kyle Lagunas makes some excellent points&#8230; In recent years, the most successful companies have focused less on perks and more on offering their employees something better: a connection to the company. Three prominent start-ups &#8211; [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/10/guest-post-culture/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Four Pieces of Paper</title>
		<link>http://blog.johnspence.com/2011/09/pieces-paper/</link>
		<comments>http://blog.johnspence.com/2011/09/pieces-paper/#comments</comments>
		<pubDate>Sat, 24 Sep 2011 20:09:53 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1762</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/09/pieces-paper/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Two Ideas About Employee Engagement</title>
		<link>http://blog.johnspence.com/2011/09/ideas-employee-engagement-3/</link>
		<comments>http://blog.johnspence.com/2011/09/ideas-employee-engagement-3/#comments</comments>
		<pubDate>Fri, 23 Sep 2011 18:34:30 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Career Success]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
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		<guid isPermaLink="false">http://blog.johnspence.com/?p=1736</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/09/ideas-employee-engagement-3/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>How To Be An Expert Facilitator</title>
		<link>http://blog.johnspence.com/2011/07/expert-facilitator/</link>
		<comments>http://blog.johnspence.com/2011/07/expert-facilitator/#comments</comments>
		<pubDate>Mon, 25 Jul 2011 18:27:50 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Career Success]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[facilitation]]></category>
		<category><![CDATA[facilitator]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[meetings]]></category>
		<category><![CDATA[retreats]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1359</guid>
		<description><![CDATA[My dear friend, Linda Coles, an absolutely superb speaker, author and social media expert from New Zealand, sent me a note the other day asking if I had read any really good books on how to be an expert at facilitation of meetings. I thought it was a great question, and one that I&#8217;ve gotten [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/07/expert-facilitator/feed/</wfw:commentRss>
		<slash:comments>16</slash:comments>
		</item>
		<item>
		<title>How to Set Clear Expectations</title>
		<link>http://blog.johnspence.com/2011/07/set-clear-expectations/</link>
		<comments>http://blog.johnspence.com/2011/07/set-clear-expectations/#comments</comments>
		<pubDate>Thu, 21 Jul 2011 14:45:46 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1349</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/07/set-clear-expectations/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Lessons from Four VERY Successful Business Owners</title>
		<link>http://blog.johnspence.com/2011/06/lessons-successful-business-owners/</link>
		<comments>http://blog.johnspence.com/2011/06/lessons-successful-business-owners/#comments</comments>
		<pubDate>Thu, 23 Jun 2011 19:33:32 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1249</guid>
		<description><![CDATA[I have just returned to my desk from an absolutely fantastic event hosted by my local Chamber of Commerce which featured four of our area&#8217;s most accomplished and respected business leaders talking about how to build a great company.  The companies that were featured were all relatively small businesses, yet three of the four competed [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/06/lessons-successful-business-owners/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>How Do You Balance Process and Innovation?</title>
		<link>http://blog.johnspence.com/2011/06/balance-process-innovation/</link>
		<comments>http://blog.johnspence.com/2011/06/balance-process-innovation/#comments</comments>
		<pubDate>Mon, 20 Jun 2011 20:35:05 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[process]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1225</guid>
		<description><![CDATA[This weekend my good friend David Whitney, who is the Entrepreneur in Residence at the University of Florida&#8217;s College of Engineering, sent me the following question about a company that he and I serve on the advisory board for:  &#8221;How do we create an organizational culture that accommodates work systems/processes, yet reinforces (and advances) a highly innovative [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/06/balance-process-innovation/feed/</wfw:commentRss>
		<slash:comments>10</slash:comments>
		</item>
		<item>
		<title>How to Build a High Performance Team (HPT)</title>
		<link>http://blog.johnspence.com/2011/05/build-high-performance-team-hpt/</link>
		<comments>http://blog.johnspence.com/2011/05/build-high-performance-team-hpt/#comments</comments>
		<pubDate>Wed, 25 May 2011 19:10:00 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Career Success]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=1137</guid>
		<description><![CDATA[Recently I had the pleasure of teaching a High-Performance Team (HPT) class for one of my favorite clients. When I deliver this workshop I use an HPT competency model that I developed after more than a dozen years of teaching teamwork to companies all over the world. Here it is:]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2011/05/build-high-performance-team-hpt/feed/</wfw:commentRss>
		<slash:comments>10</slash:comments>
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