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	<title>Achieving Business Excellence by John Spence</title>
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	<link>http://blog.johnspence.com</link>
	<description>A business blog by executive educator John Spence.</description>
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		<title>High-Performance Teams, Clear Expectations and Courage</title>
		<link>http://blog.johnspence.com/2012/05/high-performance-teams-expectations-courage/</link>
		<comments>http://blog.johnspence.com/2012/05/high-performance-teams-expectations-courage/#comments</comments>
		<pubDate>Tue, 15 May 2012 14:54:09 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
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		<guid isPermaLink="false">http://blog.johnspence.com/?p=2306</guid>
		<description><![CDATA[This is a short montage from a recent seminar I taught in Auckland, NZ with a wonderful company called RESULTS.com (you ought to check out their website &#8211; they do cool stuff!). I hope you enjoy this clip and share it with anyone you feel would find value in the ideas I share&#8230; . John Spence [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>The Art of Achievement</title>
		<link>http://blog.johnspence.com/2012/05/art-achievement/</link>
		<comments>http://blog.johnspence.com/2012/05/art-achievement/#comments</comments>
		<pubDate>Tue, 08 May 2012 20:00:34 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Book Reviews]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Life Success]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[Scott Thompson]]></category>
		<category><![CDATA[Tom Morris]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2294</guid>
		<description><![CDATA[A key idea about leadership and a truly fantastic book&#8230;]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>VOC + MOT + WOM = Success</title>
		<link>http://blog.johnspence.com/2012/04/voc-mot-wom-success/</link>
		<comments>http://blog.johnspence.com/2012/04/voc-mot-wom-success/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 16:31:33 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Branding / Advertising]]></category>
		<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2280</guid>
		<description><![CDATA[Here is a video blog with some key ideas I feel will truly help your business. Please share the link with anyone you think might find value in these ideas&#8230; &#160; &#160;]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/04/voc-mot-wom-success/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>What Do You Worry About?</title>
		<link>http://blog.johnspence.com/2012/04/worry-about/</link>
		<comments>http://blog.johnspence.com/2012/04/worry-about/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 14:03:45 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2233</guid>
		<description><![CDATA[A few days ago I was talking to one of my clients, a brilliant young man (it hurts me to say that since I believe he&#8217;s in his late 30’s) who runs a great little company out in California. Things are going very well for his firm, he has a lot of business booked, and [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Why I Don’t Follow/Tweet/Like You Anymore</title>
		<link>http://blog.johnspence.com/2012/04/dont-followtweetlike-anymore/</link>
		<comments>http://blog.johnspence.com/2012/04/dont-followtweetlike-anymore/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 12:29:09 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Derek Lewis]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2200</guid>
		<description><![CDATA[    People often ask me why I do not post a blog every day &#8211; or at least every other day. I mean, if you read all of the advice from the so-called &#8221;Social Media Experts&#8221; you MUST consistently blog a minimum of three or four times a week to &#8220;engage and keep&#8221; your audience. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>The Most Important Thing I Have Ever Learned&#8230;</title>
		<link>http://blog.johnspence.com/2012/03/important-learned/</link>
		<comments>http://blog.johnspence.com/2012/03/important-learned/#comments</comments>
		<pubDate>Sat, 24 Mar 2012 23:34:27 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Career Success]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[Life Success]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[TED]]></category>
		<category><![CDATA[TEDx]]></category>
		<category><![CDATA[uf]]></category>
		<category><![CDATA[University of Florida]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2144</guid>
		<description><![CDATA[John Spence gives an Awesomely Simple TED talk on the most important thing he has ever learned!]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/03/important-learned/feed/</wfw:commentRss>
		<slash:comments>34</slash:comments>
		</item>
		<item>
		<title>The Slight Edge</title>
		<link>http://blog.johnspence.com/2012/03/motivation-mind/</link>
		<comments>http://blog.johnspence.com/2012/03/motivation-mind/#comments</comments>
		<pubDate>Thu, 01 Mar 2012 16:16:05 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Book Reviews]]></category>
		<category><![CDATA[Career Success]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[Life Success]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2135</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/03/motivation-mind/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>What Do You Expect?</title>
		<link>http://blog.johnspence.com/2012/02/expect/</link>
		<comments>http://blog.johnspence.com/2012/02/expect/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 18:51:53 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[effectiveness]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[focus]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2113</guid>
		<description><![CDATA[During the past several months I have delivered numerous workshops and speeches for clients who were all struggling with the same basic issue: Lack of Clear Expectations. Regardless of the size of the company or the industry in which they competed, I’ve noticed a pattern of three critical areas where failure to set clear expectations [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/02/expect/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Press Release: John Spence Top 100 Thought Leader for Second Year</title>
		<link>http://blog.johnspence.com/2012/01/press-release-john-spence-named-top-100-business-thought-leader/</link>
		<comments>http://blog.johnspence.com/2012/01/press-release-john-spence-named-top-100-business-thought-leader/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 21:22:25 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[john spence]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[thought leader]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2082</guid>
		<description><![CDATA[For Immediate Release   John Spence is named one of Top 100 Thought Leaders by Trust Across America   Gainesville, Florida – January 26, 2012 For the second year in a row, John Spence has been selected as one of Trust Across America’s “Top 100 Thought Leaders”. Trust Across America is dedicated to unraveling the [...]]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/01/press-release-john-spence-named-top-100-business-thought-leader/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>The Secret to Owning Your Market</title>
		<link>http://blog.johnspence.com/2012/01/secret-owning-market/</link>
		<comments>http://blog.johnspence.com/2012/01/secret-owning-market/#comments</comments>
		<pubDate>Sun, 15 Jan 2012 16:08:07 +0000</pubDate>
		<dc:creator>John Spence</dc:creator>
				<category><![CDATA[Branding / Advertising]]></category>
		<category><![CDATA[Business Excellence]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[John's Rants]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[awesomely simple]]></category>
		<category><![CDATA[business excellence]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[High Performance Teams]]></category>
		<category><![CDATA[john spence]]></category>

		<guid isPermaLink="false">http://blog.johnspence.com/?p=2039</guid>
		<description><![CDATA[I have some very strong beliefs about what it takes to run a highly successful business and right at the top of my list is: Whoever “owns” the voice of the customer and uses that information to build an organizational culture of Extreme Customer Focus will own the marketplace.]]></description>
		<wfw:commentRss>http://blog.johnspence.com/2012/01/secret-owning-market/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
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