I got a lot of very positive feedback on my recent post: How to Create an “Ownership Mentality” on your Team. Then I came across this superb post on the American Express Open Forum (a really good site). I think if you read both of these posts – you’ll have a very good handle on what it takes to build a stronger culture of accountability within your team or organization.
Recently I have had several clients ask me about how to create more of an “ownership” mentality among their staff. Although there are a number of factors involved, I believe that there are three key elements that are essential to getting your staff to think and act more like owners instead of just employees.