Accountability, Business Excellence, John's Rants, Winning Culture A Perfect Breakfast StormRecently I witnessed a perfect storm of two prevalent business problems: Activity vs. ... Read More
Accountability, Business Excellence, Employee Engagement, High Performance Teams, Winning Culture Delivering Business ExcellenceI recently stayed in the best Best Western in the world. I was in ... Read More
Business Excellence The Three Keys to Success in a Tough EconomyWhen times are tough, the number one thing that will help you survive is ... Read More
Business Excellence, Customer Service The Single Most Important Indicator of Business SuccessI just received a wonderful note from my friend Miguel da Rocha Cavalcanti in ... Read More
