Achieving Business Excellence with John Spence

The Five Keys to Accountability

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  1. […] due to controllable human factors. My colleague John Spence has a wonderfully simple and effective model for driving accountability in teams and individuals – let’s apply the two most important components: Clear Expectations […]

  2. […] In my previous post, we covered the two steps required for preparing your team for success. Now comes the hard part – ensuring team execution of their agreements and expectations. Here are the final three steps you can take to enable your team to become a performance machine, using the model of Top 50 Global Thought-Leader John Spence: […]