Achieving Business Excellence with John Spence

If you want to make more money: ASK

Several years ago, one of my clients asked me to put together a special workshop to help their employees increase the quality of their customer service. I told them that the single best way to figure out what it would take to deliver consistently … [Continue reading]

How to Get the Best Talent for Your Company

The last video I posted was on the importance of having top talent in your organization (here is a link). I got a great follow-up question from my friend Brandon West the owner of PHOS Creative (the company that does our digital marketing) asking: … [Continue reading]

A very important question… … [Continue reading]

Which Should Come First? The Employee or the Customer?

A few weeks ago I posted a guest video from my good friend Joe Calloway, so that I could introduce him to all of you that did not know about his fantastic work. He sent a great video on leadership and disruption. (Click here to watch that video). The … [Continue reading]

Leadership and Disruption

There are several authors who have had a huge impact on my thinking and my career, and at the top of that list is Joe Calloway. I have read every book he has written, and then reread them, and then read them again. The title of one of Joe’s books is … [Continue reading]

What is Your Philosophy of Business?

Here is a powerful idea that is fundamental to creating a culture of accountability…     **** The Australia events have passed ***     Several people have asked to see the pyramid I … [Continue reading]

Google Research on Key Habits of Top Managers and Leaders

Here is some really powerful information on what it takes to be a highly effective manager and leader. It is based on a Google research project that looked at 10,000 of their top employees. I urge you to take a few minutes to watch the video - I … [Continue reading]

Irrationally Passionate

I was driving into the office this morning (Saturday – and you notice I didn’t call it work) listening to a podcast about how to increase sales. The person being interviewed said that the best way to grow your business was to focus on “irrationally … [Continue reading]

Why Should I Worry About This?

Here is an idea that I believe can make a dramatic positive impact in your life if you apply it! I hope you found this video helpful and that you will share it with anyone you feel would find value in the ideas I shared . Thanks - John … [Continue reading]