Achieving Business Excellence with John Spence

What Are Your Leadership Values?

This past week I was asked to give a talk at my alma mater, Santa Fe College in Gainesville, Florida.  I was speaking with a select group of their senior management team from across the entire organization and they sent me a list of questions they wanted me to answer and discuss.  One of the questions was, “What are the three values you rely on that underpin your leadership?”  I’ve never been asked a question quite like that and was pleasantly surprised after I gave it some thought.  Here are my top three…

Honesty

To me this is the absolute foundation of leadership, if you don’t tell the truth you can’t build trust and without trust, there is no loyalty, commitment or belief in the “leader.”  The rule here is simple, tell the truth all the time, period.

Love

I believe if you treat your team, your customers, even your competitors with love and respect you are following the path of a servant leader who understands that their job is to help and support others to be successful leaders.

Excellence

As one of my personal leadership values, I see the pursuit of excellence as the driver to creating an exceptional organization that has a positive impact on the lives of its employees, customers, community and the world.  Using “excellence” as a benchmark pushes each individual to be uncompromising in the quality of their work and always striving to deliver their very best.

Those are my top three, what are yours?

How To Create A Mastermind Group

My wife, Sheila, speaking at a Mastermind meeting at our home.

Recently I’ve had several people ask me about how to set up a mastermind group. I wrote a blog about this back in 2011, but I have updated it and added some new information. I hope you find this helpful.

 

 

“You become what you focus on… and like the people you surround yourself with.”

This is the single most important lesson I’ve learned in my life so far. How did I learn it? By understanding the power of Mastermind Groups.

Thirty-nine years ago I failed out of college. After my first year at the University of Miami (Florida) I had a stellar 1.6 GPA!! Unfortunately, all the people I was hanging out with had lower GPA’s than I did so it did not seem like that big of a deal… until I was expelled. I moved to Gainesville, Florida to restart my college career and met an incredibly wise professor (Roger Strickland) who strongly recommended that I start a “study group” – a.k.a. — a mastermind group. At the beginning of each semester, I would stand up on the first day of class and invite anyone who wanted to do well in the course to join my study group… as long as they had a 3.6 GPA or higher! Forming that study group changed EVERYTHING. In the span of six years, I went from failing out of the University of Miami to graduating in the top three in the United States in my major from the University of Florida and then becoming the CEO of a Rockefeller foundation just three years after graduation.

I have continued to create mastermind groups throughout my life. In my early 30’s I created a group of young CEOs that met once a month at a local restaurant to share ideas and support each other as we tried to grow our businesses. For the last few years I’ve run a mastermind group of senior leaders, people who have been in business for 20 or 30 years, that gets together to talk about cutting edge business ideas, economics, politics, whatever important topic we all want to explore. This group has all become very close friends and I know that whenever I need help they are on my team. I’m also in a mastermind group with other people in my industry; professional speakers, consultants, and authors. We share our best ideas, contacts, client referrals and do everything we can to help each other improve our craft.

The reason I share my experiences with these two groups with you is to show you how incredibly powerful they can be in helping to guide, support, motivate and direct your life. I cannot possibly express how valuable it is to be an active member of a high-quality mastermind group. But here’s the catch; for most people, if you want to be in a mastermind group, you’re going to have to create it yourself!

Here are my recommendations on how to start and sustain a mastermind group.

Although there are many successful mastermind groups that meet via phone or online, I believe the most powerful ones meet in person, once a month or every 45 days, so I will address that sort of group in this article.

The first step is to look around your local community for one or two people who you respect and would enjoy learning from. Approach these folks with an invitation to create a mastermind group with you, let them know that it will be highly focused and a valuable use of their time.

When someone accepts your invitation, ask them to choose one or two people that they respect and would like to learn from and invite those folks to join the mastermind group too.

The goal is to have your initial meeting with six or eight members in attendance. At the first meeting is a good idea to take some time to set the framework for how the meetings will run and discuss the expectations that the members have about what they want to achieve in the mastermind group and what things would be of significant value to them. Structure is important to running an efficient mastermind group so you should set some rules around how often you will meet, where you will meet, attendance requirements, topics to be covered, length of meetings, confidentiality, and other issues you deem important. There should also be some discussion around how to invite new people to join the group what the process will be for deciding that someone should leave the group.

In our mastermind groups, we typically pose a single important question and ask everyone to come fully prepared to discuss it in the meeting. For example, in our last two meetings, the questions were: “What are the three most important lessons you have ever learned in your life?” And the next month we asked everyone, “If you were to turn your business over to your children (or someone else), what are the three most important pieces of business advice you would give to them?” Sometimes we all read a book and discuss what we felt was most important in the book and how we will apply those ideas in our lives and businesses. Other times we allow one of the members of the group to bring a specific challenge they are facing so that all of us can give them our best advice and connect them with anyone in our networks that we feel might be able to help them.

One of the biggest challenges of creating a mastermind group is keeping it to a manageable size once the word gets out that you have created something so powerful. I highly recommend that you have no more than a dozen members, which means you’ll likely have about 8 to 10 people in attendance at each meeting. If you get much larger than that, then you end up with cross conversations and a lack of focus.

Currently, my wife and I host the meetings at our home, we offer some light hors-d’oeuvres and cocktails and we all sit on the back deck for about two hours discussing the assigned topic, sharing stories, asking for help and getting advice. Not only is this incredibly beneficial session for learning new ideas and tools for improving your life and,  it is truly a blessing to be surrounded by such incredible people and to count them among your closest friends! We also invite spouses to attend which adds a lot of vibrancy and diversity to our meetings.

We do not charge any money to belong to the mastermind group, and we often rotate the meetings between different people’s houses to share costs. You could easily hold mastermind meetings at a local restaurant and let everyone handle their own bill, or gather at someone’s office and have food brought in.

Once you have a few meetings the group will begin to come together and start to open up. As trust builds, you will have some very meaningful conversations that will help the members of your group make major decisions in their business and life. Although mastermind groups will help you become more successful, the real wealth generated is from the friendships, learning, and access to each other’s networks…which is priceless.

If you are already involved in a mastermind group, please leave your comments and tell everybody what it has meant to you and how important it is in your life. I hope that we can start a small campaign here to get people around the world forming small mastermind groups to solve their personal problems, their business problems, their community’s problems and, yes, even the world’s problems.

Thanks, and take good care, John Spence

PS – Please take a moment to share this with anyone in your network that you feel would benefit from creating a mastermind group.

Why Should I Worry About This?

Here is an idea that I believe can make a dramatic positive impact in your life if you apply it!

I hope you found this video helpful and that you will share it with anyone you feel would find value in the ideas I shared .

Thanks – John

Do You Have a Strategic Plan for Your Life?

Click HERE to see John’s BIG Ideas on Strategy

How To Be More Successful

I recently had the honor of being asked to do a segment for ITPRO.TV, a video channel aimed specifically at delivering world-class training and certification courses to IT professionals. The topic they asked me to speak on was professional development, especially focused on how to take your career to the next level in 2017. I think there are several good ideas here that apply to anyone who wants to have more success in their career and life.

If you found this video helpful, I hope you will share it with your network. Thanks – John

How to Become a Highly-Paid Professional Speaker

If you want to make a really great living as a professional speaker, I can absolutely help you!

I have been an extremely successful professional speaker for more than 20 years, doing upwards of 70 speeches a year at a rate of $20,000 or more per speech.

As I look back of the last two decades in this profession I cannot possibly count the number of times that people have told me, “I’d really love to do what you do for a living, I’ve always wanted to be a speaker.” Rather than try to explain it over and over again, I created a very brief, focused and honest e-book about exactly what it truly takes to build a six or seven-figure professional speaking or corporate training business. The e-book only costs $8.50 because I’m not trying to make a ton of money on it, I’m trying to help a bunch of people get on the right track to building a successful speaking business.

Take a quick look at the 45-second video below to see if this e-book might be of value to you in your effort to become a professional speaker.

 

Click HERE to order the book on Amazon

 

25 Skills Needed To Be A Consultant Of The Future

business person holding a briefcase

 

A very good friend of mine, Kendall Langston, is teaching an MBA class next week at the University of Canterbury in New Zealand on the topic of, “Consultant of the Future” and asked me what I thought were the necessary elements to be a successful business consultant. Here is the quick list I came up with off the top of my head…

  1. Global mindset
  2. Insanely competent
  3. Absolutely superb communicator
  4. Extremely curious
  5. Understands their customer’s business and their customer’s customers
  6. Strong business acumen
  7. Voracious reader
  8. Understands their customer’s industry
  9. Understands the consulting industry
  10. Has a strategic mindset
  11. Studies the impact of technology
  12. Well-networked with other thought leaders
  13. Has proprietary research/processes
  14. Focused – works in a narrow niche area
  15. Has strong sales skills – to sell their consulting services
  16. Has a broad toolkit of best practices and methodologies
  17. Has superb follow-up and customer service
  18. Very, very strong work ethic
  19. Passionate about being a consultant
  20. Can deliver the required results / ROI
  21. Has long-term relationships with their clients
  22. Is respected and has a strong reputation in the consulting industry
  23. Innovative/creative thinker – critical thinker
  24. Nice person – 100% ethical, enjoyable to be around, humble
  25. Works well with others – good team player

Did I miss anything?

 

 

I Hate Motivational Bullshit

Rich-man-1102x620I get sick of all of this motivational bullshit… “Just meditate on it and the universe will bring it to you… You were born to be great and change the world … If you say enough positive affirmations, you will become a billionaire.” NO, NO, NO and NO.

You can achieve success, wealth, happiness, respect, notoriety, fame, power – whatever you desire – if you’re willing to pick a clear direction, create a solid plan and work your ass off. Nobody becomes a billionaire by just “believing” that it will happen. The universe does not align to create your perfect life – you create it. I love great motivational quotes, I read them all the time, but I know that at the end of the day it is up to me to make my life better. If I don’t put in the work – nothing will happen.

I guess I’m being a little harsh here, but I meet so many people that do almost no work but hope their life will be amazing. I mean, if the things they said in the book “The Secret,” actually worked, we would have world filled with skinny, good-looking billionaires. Let me make this Awesomely Simple: Hope is not a strategy. If you want to have a better life – you have to get better. If you want to achieve more success – you have to add more value. If you want to be wealthy – you have to do something that other people are willing to pay a lot of money for. There is no silver bullet, no secret to success, no easy way to become insanely wealthy. If you look at any person that is massively successful… they worked very, very, very hard to get there. I challenge you, I really challenge you, to study anyone that has become hugely successful and tell me that they did it without any effort or work. Every single person that has achieved at a very high level, has worked at a very high level to create insane amounts of value in the marketplace. The key though is to do something you’re passionate about, something that you truly love, so that all that effort never really feels like work, just a wonderful and challenging journey on the path to you creating an incredible life for yourself.

Love, John

 

You Ask – I Answer!

 

subpageIcon4 copyI recently did a podcast interview with John Lee Dumas of Entrepreneur On Fire (listen to the interview here). It was extremely well received and I got a lot of people that sent me great questions. Here are a few of those questions with my answers, I hope you find this of value…

Q. I currently do a lot of different things. I have a full-time job and run a small business with my spouse, I hold several board volunteer positions, recently directed a non-profit, and am working on other charity projects in my community. These all make sense for me in terms of my “why”, but I worry about being sub-par at a lot of things, versus being excellent in one. Is it possible to be great in a lot of areas, or do you suggest someone narrow their scope? If someone’s attentions are split in a lot of ways, how can they be most successful?

A. To become truly world-class at anything – you must have a great deal of focus. It is an old cliché, because it is true: If you try to be all things to all people you will end up be nothing to anyone. It is possible to do a handful of things well, but if you are too scattered there is no way to do any one thing exceedingly well. The hard part is figuring out what to say “NO” to. To me, the best way to do this is to be very clear about your core values, exactly what you hope your life will look like five years from today, and what you want to accomplish with your life – and then have the courage to remove anything that does not directly add to that goal. You can stay involved in everything you’re doing, but it’s my opinion that you will likely not achieve a high level of success in any one of them.

Q. What do you with your time? With all of the books, presentations, mentees, traveling, etc. you do, it seems like you have more hours in the day than most people. How do you maximize your free time? How do you create balance? How do you work smarter versus harder?

A. First, I don’t have kids. That was a specific career choice because I thought it was unfair to have children and travel as much as I do. Luckily, my wife did not want to have kids either, so it wasn’t a big sacrifice for us. Also, I do not watch TV, movies, go to the mall, cut my lawn, do my own laundry, wash my own car or any other activities that do not directly align with what I’m trying to achieve – or – where I can hire someone else to do them for a few dollars an hour while I either enjoy myself, spend time with my wife, or work on projects that will make me a significant amount of money – which allows me to invest a small amount of it back into getting other people to do my chores. It’s all about the time/value of money. Figure out what an hour of your time is actually worth and then pay other people to do the things that are dramatically below that level. It is hard to do this in the early stages of being an entrepreneur, but once you start reaching a level of financial success this practice allows you to focus only in the areas where you can generate the most value and revenue.

Q3. In some of my ventures, I work a lot with professionals who are in a different generation than me, the “baby boomers”. In your opinion, what actions and attitudes most impress you when working with a “millennial”?

The thing that works the best with all generations is to ask great questions and and be an intense listener – AND – be so incredibly competent at what you do that people can’t ignore you. I took over as CEO of a multinational company when I was 26 years old and most of the people on my board were billionaires and in their late 50s or 60s. I simply worked extra hard to listen to them and be so exceedingly well prepared and well-studied that they had no choice but to trust that I would get my job done superbly. There are definitely generational differences, but being open, flexible and curious will allow you to understand those differences and determine how to work best with people older or younger than you.

Q. Like many entrepreneurs I have tons of ideas about different products and services I’d like to bring to the market. How do you choose which ones to actually pursue?

A. The answer to this is really quite simple, but difficult for some people to implement because they get so attached to their idea and the vision of selling their company for $10 billion to Google next week. For any business to be highly successful it must meet these three criteria:
A. It has to be something you are extremely passionate about and have fun working on, because you will never become truly great at something you don’t enjoy.
B. It has to be in an area where you have an exceedingly high level of competence, or you have surrounded yourself with insanely competent people and you have Uber-strong leadership skills and solid business experience.
C. This is the one that most entrepreneurs miss…

The product or service you want to bring to the market must be unique and compelling – differentiated from your competition in a way that is extremely valuable to your target customer – is difficult if not impossible for your competition to copy – and that you can actually deliver to the market at a reasonable profit.

If it does not meet all of these criteria you might be able to build a good business, but you will never build a sustainably successful enterprise that generates significant revenues and profit.

Those are just a few of the questions I’ve gotten this week, if you have a question you’d like me to answer please send it along and I will give you my very best advice.
I wish you every happiness and success – John

**** By the way, I just developed a Consultative Sales training program to help sales people be much more successful. If you are interested click on the link below and there is a short video that will explain to you exactly what I cover in the series. If it turns out that you want to go through the course, here is a special promotional code that will give you a 45% discount. The code is: 45OFF

I hope you’ll take a minute to watch the video and see if this program might be right for you or some of the people on your sales team. Thanks so much – John

Click HERE to learn more

Consultative Sales Excellence 45