Achieving Business Excellence with John Spence

Loose-Tight Controls for Business Success

37827-watches_teaserI recently presented several workshops for client company with an absolutely brilliant CEO, among the best I’ve ever met. He was a new to the organization and had been brought in to turn around the company, which was facing very severe financial troubles. This was very bureaucratic organization whose main customer was the government. They were slow to make decisions, reluctant to take any risks, complacent in their attempt to grow their business and keep margins strong, which landed them to more than billion dollars in debt. The CEO gave an impassioned speech about the need to be more entrepreneurial, while still having a culture of disciplined execution around the core strategies. He described it, much like Tom Peters did in his wonderful book In Search of Excellence, saying that the company needed to have “loose-tight controls.” They need to have elements of loose  control around entrepreneurship, innovation and prudent risk-taking, while maintaining areas tight of control around their values, strategy, alignment and accountability for positive business results. He told them that in order to be successful they would have to balance a strong entrepreneurial ethic while still embracing a focused culture of discipline – and summarized his idea in the graph below.

So, where does your company sit in this matrix?

Best Managed Companies graphic

How to Become a Highly-Paid Professional Speaker

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I have been a professional public speaker for more than 22 years and I cannot possibly count the number of times that people have told me, “I’d really love to do what you do for a living, I’ve always wanted to be a speaker.” Rather than try to … [Continue reading]

How do you make the most of a conference?

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  I was just asked by the folks at the Eventbrite, a tool for events I use often, if I would offer some suggestions for how to be more successful when networking at a conference. You’ll see the great infographic they created below, but I’d … [Continue reading]

25 Skills Needed To Be A Consultant Of The Future

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  A very good friend of mine, Kendall Langston, is teaching an MBA class next week at the University of Canterbury in New Zealand on the topic of, “Consultant of the Future” and asked me what I thought were the necessary elements to be a … [Continue reading]

I Hate Motivational Bullshit

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I get sick of all of this motivational bullshit… “Just meditate on it and the universe will bring it to you… You were born to be great and change the world … If you say enough positive affirmations, you will become a billionaire.” NO, NO, NO and … [Continue reading]

FREE Small Business Success Webinar

FREE Business Success Webinar

Click HERE to register PS - PLEASE send the link below to anyone you feel might find value in this webinar, I am going to deliver a ton of valuable content that will help any small to medium sized business be much more successful! Here is the … [Continue reading]

Great Leadership Book + Two Business Ideas

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Click HERE to learn more about my new Consultative Sales training course and use promo code 45OFF to get a 45% discount!!   … [Continue reading]

90 Quotes That Will Change The Way You Think

I was surfing the web and came across the following blog on Marc and Angle Hack Life: Practical Tips for Productive Living. Their 60 are awesome, but I added another 30 that were impactful to my thinking.  I welcome, no, I strongly encourage you to … [Continue reading]

How To Increase Your Sales Success

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I have been teaching consultative sales for the past 20 years and in my opinion three of the most critical skills necessary to be superb as a salesperson are: asking highly focused and thoughtful questions, being an intense listener and then taking … [Continue reading]