Achieving Business Excellence with John Spence

A Lesson About Team Culture

636103432294773262-0925-kcsp-utfl-068-asbThis is not a sports story, but it does revolve around a story about sports. I live in Gainesville, Florida which means it is mandatory for me to be a Florida Gators football fan. Last weekend we played the Tennessee Volunteers, they have not beat us in 11 years, the smartphone did not exist the last time Tennessee actually beat the Gators! However, this weekend they beat us… no, they crushed us. The final score of Tennessee 38 – Florida 28 does not come close to representing the thrashing our team took. The funny thing is, we were winning 28-3 at halftime, then Tennessee scored 35 unanswered points. By the middle of the third quarter the Gators had completely given up, they were walking with their heads down or sitting on the bench. There was an opportunity for us to come back and win in the fourth quarter, but the Gators had already decided they were going to lose. On the other side of the field, the Volunteers, even though they came into the second half needing at least five touchdowns to win, were motivated, focused and playing like a real team.

The big lesson for me came at the end of the game when Tennessee broke their decade-long losing streak and won a huge game for their school. The players had every right to dance around the field and celebrate, pumping their fists and mugging for the cameras, but instead they ran over to jump in the stands and celebrate with the other students. The head coach ran over to the sideline, climbed up on a ladder next to the conductor of the school band, and led the musicians in playing the Tennessee fight song. The attitude and conduct of the two teams during the second half of the game, and after the game, highlighted a big lesson about organizational and team culture and how, in a very large way, the leader sets the tone. One team quits halfway through the game and mopes off the field humiliated, the other team stays optimistic, cohesive, determined and then celebrates the win for everyone in the school, not just themselves.

So the question I have for you: How does the team at your company play?

 

*** If you are interested in learning more about how to build and sustain a winning culture, I have written a short and very focused e-book that outlines my very best ideas and tools. Here is a link so you can take a look: Winning Culture eBook