Achieving Business Excellence with John Spence

What is Your Philosophy of Business?

Here is a powerful idea that is fundamental to creating a culture of accountability…


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Several people have asked to see the pyramid I mentioned in the video — here are tow of the slides I developed for this program – hope these help!









The Foundation of Accountability

For the past several months my email in-box has been full of requests from clients to put together a special program on “Accountability.” In just that past few weeks I have zig-zagged across the country delivering custom sessions to State Farm, Verizon, Harman, and Abbott Labs. It is obvious that with the current business climate, companies are trying to do more work, with less people… greatly increasing the pressure on every employee to deliver what is expected of them – on time and done superbly.

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