John Spence's Blog - John Spence

The customer’s experience will never exceed the #employee’s experience. This article covers the five P’s of an EX strategy: #product, place, process, pay, and perks so you can deliver a memorable, motivating, and effective employee #experience. https://t.co/WymVdwFGRT
Two ideas to contemplate. The minute you stop expecting #life to be simple, fair, and easy… It becomes simple, fair, and easy. “If you don’t like #change you’re going to like irrelevance even less”. – General Eric Shinseki https://t.co/N9yD0U8Xcl
While compiling notes for my new book with @olkonol_oa I noticed a clear pattern of what the best CEOs focus on and how that directly led to their #success. In this article I wrote for @NAFCU, I outline the four fundamental areas that led to their success. https://t.co/WhfVZbpVOz https://t.co/6647ZdZSwP
A few years ago, I took part in the @MIT's #Entrepreneurial Masters Program and took 45 pages of notes. In this blog, I share what I consider to be the most important #business ideas we discussed. https://t.co/wCYcT9hCwp
When building #culture, if company #leadership isn't proactively involved in maintaining that culture, it will never become the kind of asset it should be. This article outlines five essential tips for creating a robust #company culture. https://t.co/gHLGb3hOkV