Achieving Business Excellence with John Spence

I Have Changed My Mind About Strategy

I have been studying and teaching strategy for nearly 20 years and I thought I had a pretty good handle on it, but in the last year, I have changed my thinking around one of my most important ideas on strategy.

I hope you find this video helpful, I look forward to your comments and please share this with your network if you think they would find it valuable.

Thank you very much – John

Practice This Skill and Become a Much Better Leader

In this video, I'm going to challenge you to practice an extremely important leadership characteristic that many people struggle with. If you can master this skill it will create more trust, risk-taking, candor, and innovation within your … [Continue reading]

14 Ideas For Leading In Difficult Times

In the video below I share a list of 14 key ideas for successfully leading an organization through difficult times. These ideas apply to companies in a high-growth mode, or in a market that is being disrupted by technology, new competitors, changing … [Continue reading]

Strong Culture through Vision, Value, and Voice

strong culture vision value voice

When working to make positive changes or keep the "right" kind of people within your organization, it's important that you have a strong set of company values and direction. I've spent a lot of time thinking about this concept lately and took a … [Continue reading]

What Is Visioning?

visioning vision board action plan

When I work with large corporations and CEOs, I often challenge them to think about the trajectory of their company. Where do they want their organization to be in the future? Based on how things are going, where is it headed now? These are vital … [Continue reading]

The Courage to Speak Up

happy employees happy customers

Recently, I took a few moments to talk about something I see far too often in the companies and groups I work with all over the world. It's something that exists in every organization to some degree – in every industry – and it's something I'm … [Continue reading]

Customers Want You to Lead and Care

customer service lead care

Recently, I had the pleasure of chatting with Kevin Micalizzi, the host of Salesforce’s Quotable podcast. We talked at length about leadership and how honesty plays an important role in how leaders and business managers connect with their … [Continue reading]

Do You Trust This Computer

Unfortunately, the original one-hour documentary has been removed from Youtube, but here is a five-minute minute overview from Elon Musk on some of the big ideas coming in robotics and artificial intelligence. I think you will find this very … [Continue reading]

The Role Of A Leader

It was 36 years ago but I remember it like it was yesterday. I was a pretty good football player in high school, not a star, but at least one the key starters. I played nose guard on defense and when we were in the red zone close to the goal line I … [Continue reading]