Achieving Business Excellence with John Spence

We create our own stories; and they’re often not true.

Over the next few months, I am going to feature guest blogs from some of my favorite authors and business thinkers. This one is from my friend Tim Ressmeyer, it is from his new book The Impact of Confidence: 7 Secrets of Success for the Human Side of Leadership and focuses on a negative habit that many of us suffer from.  I hope you find this of value.

 

We are all the creation of everything that has happened to us up until this point in time. Every relationship, hardship, joy, loss, gain, job, heartache has created us and we can’t change any of it. Regret doesn’t serve you. We can learn from it. We can’t change it. And we have control to decide how we want to show up for what’s next.

Unfortunately, there is a tendency to expect what happened in the past has to happen again. Whether we expect this outcome from our self or others, we “write a story” in our own head. A script if you will of how things will turn out. It’s not always true! Too often these stories limit what we really can be. The past does not have to repeat itself. You don’t have perfect information of what might happen. You can’t control everything; you can control how you show up.

Learning to not make up stories frees us to experience what is in front of us, confidently make decisions, and take control of what’s next.

These stories we write in our own minds tend to lean more towards the things that have gone wrong rather than reinforcing what has worked. Focusing on the problems creates a downward spiral of negativity that prevents us from finding solutions and outcomes.

We will look at things that have happened in the past, and assume that because they happened before, they will occur again. I frequently encounter people looking for a new job who have written off an entire company or industry because of one job interview that didn’t go well. There might be a variety of reasons it didn’t come through at that time, and it doesn’t mean you cannot try again. Evaluate why it happened and ask the simple question, why does it have to happen that way again?

Other times we leap to conclusions we make without any real evidence. Imagine walking into a client meeting, and one of their team members looks at you and glances away without greeting you. Immediately you come to the conclusion that she doesn’t like me and the meeting will therefore go poorly. How do you know that? Maybe she’s thinking about something problematic that happened at home this morning. Maybe her phone buzzed and she was distracted. Be careful not to go down the path of negativity and making it all about you.

A good check on a tendency to leap to conclusions, is to run it through the “what’s another way to look at it” or “what would my best friend say” test. Your boss challenged you on a decision and you can’t believe what an idiot he is! Ask yourself; is there another way to look at what he said? How can I reframe his response to me so I have a more productive reaction? How would my best friend look at this?

We also carry with us beliefs about ourselves or the world that we have never experienced, but still believe to be true. “You can’t successfully have a career and a family.” “Unless you have an MBA from a top tier school you’ll never be able to be successful.” “You can never rise to the top with a Liberal Arts degree.” Believing these viewpoints without questioning them can lead to decisions that don’t play to your strengths, or allow you to control your own life.

A way to negate the impact of such unproven beliefs is to look for one instance when the belief is proven to be wrong. If others have proven it wrong, what would it take to follow that path, rather than give up without trying?

Our stories also come from our inner critic, or more popularly known as a Gremlin. It’s that voice that tells you that you can’t do something so why try. It can also stop you from taking risks so that you don’t embarrass yourself. Most potently, your Gremlin brings up the thoughts of the imposter syndrome and suggests one day they will find out you really don’t know what you’re doing!

Getting rid of your Gremlin is impossible; it’s been with you forever, and it will stay with you forever. What you can do is lessen the power of your Gremlin by naming it, reminding yourself of all the proof points you have that you are successful, and continually telling the inner critic to, “shut up!” and train yourself to not listen to that voice.

Unfortunately, there are chemical factors in place that exacerbate negative situations and help create this dark cloud of fear and frustration. When we encounter a situation – real or perceived – as being a threat, the cortisol that’s released not only activates your amygdala to protect yourself from danger, but also triggers your limbic brain where all old experiences are stored. The result is a flood of memories of how you were hurt, embarrassed, or experienced failure. It’s hard to counteract this if you’re not intentionally training yourself to not focus, or take too seriously, the negative things that pop up. So many of these situations are not as problematic as we make them out to be, and we can train ourselves to be less pessimistic.

Read more about the things that prevent us from controlling our own destiny in The Impact of Confidence: 7 Secrets of Success for the Human Side of Leadership by Timothy J. Ressmeyer (2018) from which this excerpted. Available on Amazon

To find out more about Tim and his work go to:  https://ressmeyerpartners.com/

 

Change A Life and You May End Up Changing Yours

Here is a link for the better book club, it is free for small companies and insanely affordable for other organizations. I cannot encourage you strongly enough to go take a look at their website, look at all the things it can do for your business, and I hope you join, as I said above it will make a dramatic positive impact on the success of your organization.

Click HERE to learn more about the Better Book Club

 

And now, a fantastic guest blog from Frank Sonnenberg…

 Think about a person who’s had a tremendous impact on your life. It may be your Mom or Dad who believed in you, the coach who inspired you, the teacher who guided you in the right direction, the boss who gave you your first big opportunity, or the friend who’s always been by your side. I’m sure when you think of that person, it brings a huge smile to your face — as it should.

You may say that some of these folks were just doing their job. True. But even though you’ve had several good teachers, coaches, and bosses over the years, I’m sure a few of them really stand out from the crowd. You remember their passion, dedication, kindness, and, of course, their generosity. After all, they changed your life!

That obviously begs the question…are you leaving a lasting impact on others? It only takes one person to change a life — and that one person may as well be you.

Make a Difference

Whether you’re aware of it or not, you’re touching the lives of people every day. What can you do to step up your game?

Be an exemplary role model. Lead by example. Demonstrate that character is the DNA of success and happiness.

Be an awesome parent. Having kids is not the same as being a parent. Raise your kids to be kind, productive, and self-reliant; to make good choices and to be personally responsible for their actions; to pursue their purpose with gusto; and to live their life with honor and dignity.

Be a humble leader. Share your success. As you climb the ladder of success, reach down and pull others up with you.

Be a dedicated mentor. Take someone under your wing and show them the ropes. Give the kind of advice that they won’t hear anywhere else.

Be a compassionate boss. Show your employees that work isn’t all business. Build trusting relationships. Make yourself available and supportive in times of need.

Be a shrewd businessperson. Develop win-win rather than winner-take-all relationships. Prove that there’s more to go around when you grow a large pie, together, than when you squabble to divide a smaller one.

Be a real friend. Demonstrate loyalty when someone’s chips are down and no one else has their back.

Be an inspiration. Set high expectations and push people beyond their capabilities. Show confidence in them when they’re having a weak moment.

Be perceptive. Give someone the big break they need in life. See someone’s potential even when others are blind to their promise.

Be tough, but fair. Make people accountable for their actions. They’ll thank you one day.

Be available. Give the gift of time. Lend a shoulder to cry on when someone needs a friendly ear or support during tough times.

Be the better person. Be the first to give, the first to forgive, the first to compromise, and the first to say “I’m sorry.”

Be even-handed. Stand up for injustice, speak up for the less fortunate, and don’t give up on fairness and tolerance.

Be a loving spouse. Put your heart into your marriage. Share your hopes and your fears, your laughter and your tears, your joy and your sorrow.

Change a Life Forever

Think of your greatest accomplishments. Where would changing someone’s life rank on your list? Consider: If they hadn’t crossed paths with you, they wouldn’t be the person they are, they wouldn’t have the opportunities they have, and they wouldn’t be positioned to achieve their hopes and dreams. Bravo! You made a difference! As an added bonus, change someone’s life and you may end up changing yours.

Why complain about the ills of the world when you could be a world of difference to someone you know? You may not be able to change the world, but you can change the world around you. Change a life and create a ripple that cascades forever.

 

This post is an excerpt from Soul Food: Change Your Thinking, Change Your Life by Frank Sonnenberg

Frank Sonnenberg is an award-winning author. He has written seven books and over 300 articles. Frank was recently named one of “America’s Top 100 Thought Leaders” and one of “America’s Most Influential Small Business Experts.” Frank has served on several boards and has consulted to some of the largest and most respected companies in the world.

Additionally, FrankSonnenbergOnline was named among the “Best 21st Century Leadership Blogs”; among the “Top 100 Socially-Shared Leadership Blogs”; and one of the “Best Inspirational Blogs On the Planet.”

Frank’s newest book, Soul Food: Change Your Thinking, Change Your Life, was released inNovember 2018 (© 2018 Frank Sonnenberg. All rights reserved.)

 

 

 

 

 

Four Amazing Business Books That I Highly Recommend

I have been reading a lot of business books lately, about a dozen a month, and wanted to take a minute to share with you four that I found very helpful. I am honored to call three of the authors, Tim Ressmeyer, Frank Sonnenberg, and Marty Neumeier friends. I’ve read every single book these authors have written, they’re all extremely talented and knowledgeable business people and have a lot of wisdom to share. These are all excellent books that will give you valuable ideas for personal, career and business success.

To find out more about these books just click on the cover and it will take you to a detailed description on Amazon. All of them are listed, so scroll down to find the ones you are looking for.

Here are some other great books by Frank Sonnenberg.

 

Here are Marty Neumeier’s books

This is one of my all-time favorite books…

Here is the book I told you about on hospitality by Danny Meyer.

I hope you find these books of great value, I know that I sure did!

How To Lead Four Generations At Work

A great new book from Kelly and Robby Riggs.

Buy it from Amazon HERE

Four Fabulous Business Books

I shot this video around Thanksgiving, before I had left for London and Kraków, and forgot to post it! However, better late than never. Here are four book recommendations that would be excellent holiday gifts. Bear in mind that the book by Chester Elton and Adrian Gostick on great teams will not be available until February, but you can preorder it now (and you should). I really loved all four of these books and I hope you will too.

And if you have not read it, this is a pretty good business book too;-)

Leadership and Disruption

There are several authors who have had a huge impact on my thinking and my career, and at the top of that list is Joe Calloway. I have read every book he has written, and then reread them, and then read them again. The title of one of Joe’s books is “Be The Best At What Matters Most”” which exactly describes Joe. I asked him if he would send me something that I could share on my blog to introduce him to any of my followers who did not already know him. Folks, this guy is brilliant, he has amazing business ideas, he has ideas that can change your organization and take you to a completely new level of success. He put this video together especially for us, and it offers you some very valuable business advice. I urge you to go look at his other videos and buy his books. Not because I’m trying to help him make money, but because I’m trying to help YOU make money. Here is my good friend and someone I respect and admire a great deal, Joe Calloway…

Here is a link to Joe’s author page on Amazon — it lists all of his books there.

Click HERE

 

 

Four Life-Changing Books

Click here to nominate me – Thank You!

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“Must Read” Business Books from 2016

shutterstock_397576393A friend of mine, Jake Kostan, sent me a question asking: What is your number 1 must read book of 2016 in each category for sales & marketing, business and culture?

That’s really tough question, I read more than 100 business books this year (not all of them were written this year), many of them very good, but if I had to list just one in each one of those categories, here they are…

Sales

The Only Sales Guide You’ll Ever Need” by Anthony Iannarino

**Also in sales, if you have not read these two books, go read them right away**

SPIN selling” by Neil Rackham

Let’s Get Real or Let’s Not Play – transforming the buyer/seller relationship” by Mahan Khalsa and Randy Illig

Marketing

Marketing: A Love Story – how to matter to your customers” by Bernadette Jiwa

Leadership

Leadership Lessons from a UPS Driver – delivering a culture of we, not me” by Ron Wallace

Extreme Ownership – how US Navy SEALs lead and win” by Jacko Willink and Leif Babin

Culture

It’s My Pleasure – the impact of extraordinary talent and compelling culture” by Dee Ann Turner

Business Excellence

Simply Brilliant – how great organizations do ordinary things in extraordinary ways” by William Taylor

Personal Development

The Daily Stoic – 366 meditations on wisdom, perseverance, and the art of living” by Ryan Holiday

I could easily list another two dozen, and this was especially hard because many of my friends wrote excellent books this year, so I put links below to all of my recommendations over 2016.

If you read something that you thought was extremely valuable, please add it to the comments for all the rest of us.

Thanks so much and I hope that 2017 is your best year ever!!! Love, John

 

My book recommendations from 2016

Two Superb Books I Highly Recommend

Leaders Are Readers

Awesome Sales Book

What Is Your Legacy

Three Great Books

How To Become The Best in the World

How Do You Want To Feel?

 

 

 

Two Superb Books I Highly Recommend

John SpenceI have just returned from three weeks on the road, including 10 days on a speaking tour across Poland as a guest of the United States Consulate General in Krakow. I had a lot of time on airplanes and read several books but there are two that I would especially like to recommend.

The first is called “BOOKSMART – hundreds of real-world lessons for success and happiness,” by my friend Frank Sonnenberg. This is an absolutely fantastic book of wisdom and sage advice that is presented in a very user-friendly way, with lots of lists of things to think about and apply. The book covers numerous topics around business, family, success, financial health, marriage and other critical issues. The chapters are short but powerful. I have already reread this book twice and have applied several of the ideas to my business and life. This is one of those books I plan to come back to often as a reminder of what I should be focusing on and how to build a happy, joyful and highly successful life. This book would be a wonderful Christmas present for anyone you know that enjoy books on self-improvement or business improvement.

The other book I’d like to recommend to you is called, “The Leaders Mindset – how to win in the age of disruption,” by Terence Mauri. In this book Terence describes three major leadership mindsets:

  1. Think Big Mindset (Future Shaper)
  2. Act Bold Mindset (Risk Taker)
  3. Learn Fast Mindset (Knowledge Seeker)

He then goes on to describe how to integrate all three of these mindsets in order to be an effective and successful leader. I underlined a lot of this book, and I’ve recommended it to several of my clients. It’s a good, solid book that will help you take a new look at how you lead in your organization. One of the reasons I love this book so much, is that it aligned very strongly with what I have been studying for years about great leaders and great organizations. It was reassuring to read such focused and detailed ideas and descriptions that match so closely with my strongly held beliefs about what makes a real leader. If you are interested in a book that will help you examine the way you think about leadership and the actions you take as a leader, you will definitely enjoy this book.

I have just a little bit of downtime around the Christmas holidays, so I will have a few more books to recommend at the start of the new year. If you have recently read a great business or self-help book, please comment on it here so that my followers and I can pick it up and learn from your recommendations.

I hope you find these books of great value – take good care – John