Blog Category: Customer Service

October 28, 2008

September 22, 2008

Powerful tips and ideas from John presented in 60 seconds.

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#Strategies are about outlining a handful of core areas of focus. The plan determines priorities and how #resources will be allocated. By default, this also directs things that the #organization will not focus on. https://t.co/w3KNFGGrlj
Much in the world is uncertain, more than ever, and the old model of #business planning - where you #forecast, then #plan, and then #execute - is going to let you down and give you a very false sense of security. https://t.co/x4KFUYRE2u
Building a winning #strategy 1. A Unique and compelling #idea 2. That your target #customer sees great value in and is willing to pay any reasonable price that you ask 3. Difficult or impossible for your #competition to copy 4. You can consistently #deliver it superbly https://t.co/MoN0HiQwqC
For most situations, there is no exact right #answer. You simply have an opinion. Your opinion might be well reasoned, deeply #thoughtful, and based on years of #experience, but it is still just an #opinion. Once you realize this, everything changes. https://t.co/T4ojqNu3XG
Why is initiating a difficult #conversation so hard? If you can't say what's on your mind, then you're not fully taking care of yourself. Your #ideas and feelings are as important as the other person's. Be #authentic. https://t.co/jlduvGnCsC