Business Excellence, Customer Service, John's Rants, Strategy

Fire Your Customers

It can be very challenging for a business owner to finally admit that it’s ...

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Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy

How To Get More Customers

Recently I’ve had several friends who own small businesses ask me how to get ...

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Business Excellence, Career Success, John's Rants, Leadership, Life Success

What is Your Leadership Philosophy?

In the past several years I have taught numerous “Advanced Leadership” workshops to groups ...

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John's Rants, Leadership, Life Success

Business Lessons from a Broken Foot

What can be broken foot teach you about business? Well, as it turns out, ...

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