John's Rants Archives - Page 8 of 18 - John Spence

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Accountability, Business Excellence, John's Rants, Winning Culture

A Perfect Breakfast Storm

Recently I witnessed a perfect storm of two prevalent business problems: Activity vs. ...

Accountability, Business Excellence, Customer Service, John's Rants

For Your Convenience

Whenever you see the phrase, “For your convenience,” you know it’s going to be ...

Business Excellence, John's Rants, Leadership, Winning Culture

A Lesson About Team Culture

This is not a sports story, but it does revolve around a story about ...

Business Excellence, Customer Service, Innovation & Creativity, John's Rants

Professional Listeners?

During my recent trip to New Zealand I gave a number of talks on ...

Business Excellence, Career Success, John's Rants, Trust

25 Skills Needed To Be A Consultant Of The Future

A very good friend of mine, Kendall Langston, is teaching an MBA class ...

Business Excellence, Career Success, John's Rants, Life Success

I Hate Motivational Bullshit

I get sick of all of this motivational bullshit… “Just meditate on it and ...