Business Excellence, Career Success, Leadership, Life Success, Sales Success

Soft Skills Needed in Sales

We all work in sales, yet the word “sales” make us uncomfortable because we’ve ...

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Business Excellence, Career Success, Leadership, Life Success, Vision

The Value of Vision

I am currently working on a book with my good friend Oleg Konovalov. We ...

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Adaptability, AQ, Business Excellence, Career Success, Decision Making, Leadership, Life Success

The Future of Leadership

It is a lesson I have learned over and over in nearly 30 years ...

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Business Excellence, Career Success, Communication, Culture, Employee Engagement, Leadership

Four Fundamental Ways to Engage Employees

In my work coaching clients around the world, I am especially focused on how ...

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Business Excellence, Career Success, Communication, Employee Engagement, Innovation & Creativity, Leadership

Dysfunctional Organizational Communications

After three decades as a business improvement consultant, you’d think I would have gotten ...

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Business Excellence, Career Success, Customer Service, Leadership, Life Success

Extreme Customer Focus

The only sustainable competitive differentiator left to many businesses today is creating a culture ...

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