Business Excellence, Career Success, Leadership, Life Success, Sales Success

Soft Skills Needed in Sales

We all work in sales, yet the word “sales” make us uncomfortable because we’ve ...

 Read More

Business Excellence, Career Success, Leadership, Life Success, Vision

The Value of Vision

I am currently working on a book with my good friend Oleg Konovalov. We ...

 Read More

Adaptability, AQ, Business Excellence, Career Success, Decision Making, Leadership, Life Success

The Future of Leadership

It is a lesson I have learned over and over in nearly 30 years ...

 Read More

Business Excellence, Career Success, Communication, Culture, Employee Engagement, Leadership

Four Fundamental Ways to Engage Employees

In my work coaching clients around the world, I am especially focused on how ...

 Read More

Business Excellence, Career Success, Customer Service, Leadership, Life Success

Extreme Customer Focus

The only sustainable competitive differentiator left to many businesses today is creating a culture ...

 Read More

Business Excellence, Career Success, Culture, Leadership, Life Success

Urgency is Allergic to Bureaucracy

Nothing on the face of the earth is as deadly poisonous to a culture ...

 Read More