Business Excellence, Career Success, Leadership, Life Success, Strategy The Ultimate Formula for Strategic SuccessI have taught strategic thinking and planning in an executive-level course at the Wharton ... Read More
Business Excellence, Leadership, Strategy I Have Changed My Mind About StrategyI have been studying and teaching strategy for nearly 20 years and I thought ... Read More
Business Excellence, Customer Service The Single Most Important Indicator of Business SuccessI just received a wonderful note from my friend Miguel da Rocha Cavalcanti in ... Read More