Adaptability, Business Excellence, Career Success, Communication, Customer Service, Leadership, Life Success The Strategic Power of Customer RelationshipsThe voice of the customer is everything. It should be a primary focus of ... Read More
Business Excellence, Career Success, Customer Service, Leadership, Life Success Extreme Customer FocusThe only sustainable competitive differentiator left to many businesses today is creating a culture ... Read More
Accountability, Business Excellence, Uncategorized My #1 Favorite Business PhraseAfter three decades as an executive coach and trainer, there are a few phrases ... Read More
