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Posted January 6, 2020 by John Spence

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This past year was great and it certainly taught me a lot. There are some fundamental business trends for 2020 that might sound obvious but are easier said than done. The organizations that own these areas will own the market and be set up for years of success.

Every year, this is both one of my most requested videos and one of my favorite videos to film as it challenges me to both think back on the past 365 days and read between the lines of market trends to see what will have an impact moving forward. These three fundamental business trends are equally critical. If you and your organization can put these in action in 2020, get ready for many great years to come. Enjoy!

In summary, the top business trends to focus on in 2020 include:

  1. Own the Voice of the Customer – Challenge your team to find new ways to reach your customer. The more you know your customers, the better the advantage you have on the market.
  2. Disciplined Execution – Putting plans into action is an area many organizations struggle with. With these three C’s, you and your team can execute better than ever: Clarity, Commitment, and Constant follow-up.
  3. People, People, People – If you can focus your resources anywhere in 2020, bring in the best talent possible and watch your organization rise to new heights.

I hope this helps. If there is any other way that I can help you and your team, don’t hesitate to reach out to me.

− John

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